Microtel Inn & Suites by Wyndham Uncasville

I had a conference to go to at Mohegan Sun. I decided to go last minute and the group rate was no longer available. When they quoted me over $300 not including taxes and fees, it was an easy decision to look elsewhere. I began looking for a property close to the casino. Microtel was one of the property names that came up. I looked over several choices and decided Microtel was worth investigating. As I looked through their choice of rooms, I was surprised that the room I was planning on taking, which contained a safe, refrigerator, microwave, little kitchen area with a sink, queen bed, iron and ironing board, and plenty of floor space, was as low a price as it was. I booked the room online right then. After I booked the room online, I called the hotel just to confirm that everything went through correctly. It did. And in conversation with whomever I was talking with, I realized my room had accessibility features, which are tailored to a potentially handicapped person. I didn't want to take up that room if I could get a different one, just in case someone who needed that type of room could not find one elsewhere. And it was surprisingly easy and pleasant to make that switch. I got the same kind of room with all the same amenities and the same price and all I had to do was ask. Super easy and pleasant. The next day, I arrived, already pre-booked. All I had to do was grab the key at the front desk. There was a young lady there by the name of Victoria who was super friendly. She spent time with me giving me suggestions when I asked for restaurant referrals. It was just a really easy conversation and very friendly. When I got upstairs to the room, everything was really clean, neat, nothing damaged, no negative surprises, everything the way someone hopes their hotel room would be when they first walk in. Really, I have no complaints at all. A very good price for excellent quality, service and attitude.

The hotel exterior is welcoming. We had a room with two queen beds. The beds were separated by a small kitchen island. This set-up worked well for our family. We liked the small counter with two chairs for eating. LOVED the window seat. The room was very clean. We liked that the rooms in the back of the building overlook trees which makes it very quiet and a pleasant view when sitting on the window seat. The staff was friendly and helpful. We did not have breakfast, but the area was clean and well appointed. Great location.

Excellent value, just the place for sleep and shower while visiting the casino, not a long-term stay place. Smallish basic room (“Microtel”), clean, neat, well appointed. No fridge, no coffee maker – to be expected at this price point, although coffee/tea (pretty good too) available 24 hrs. Helpful, courteous, competent staff. Breakfast is basic but good – muffins, cereal, juice, hard boiled eggs etc. (you are warned not to put the eggs in the micro wave); pancake machine is fun-wave your hand in front of it and a freshly made pancake pops out. Not the place for trays of scrambled eggs and sausage/ham, waffles.

Room was clean, included fridge, sink, microwave. Good water pressure and temperature in shower. Breakfast was basic fare - muffins, cereal, oatmeal, bagels, pancakes, etc., but it was refilled and restocked up until the posted end time. Bed was firm, but very comfortable. Room was quiet at night.

I chose Microtel for the pricing as times are rough and was pleasantly surprised how much I LOVED it! I was greeted with a smiling front desk attendant (didn't get his name) who offered me up the "quiet room" that I requested without a hitch. It was a small, compact room that had everything I needed for work and also for my personal comfort. (Was surprised and happy to see I had a tub--usually showers are only given in smaller compartments). The morning tea, bagels and hard-boiled eggs hit the spot at breakfast. The staff was always cheerful and courteous. Victoria (morning front desk agent) always greeted me and asked about my plans for the day and actually listened when I told her!! And Judy (breakfast attendant) was always there in case I spilt anything (it does happen!)! Loved having the laundry down the hall--first time I was able to clean my clothes BEFORE I returned home! My trip was a success, and I will definitely be using Microtel next time I travel here! Please thank everyone for making my stay a delight!